What is taking the HVAC guy so long?

I don’t really know what’s going on with the heating and air conditioning industry, but last Tuesday I scheduled a heating and air conditioning appointment and the heating and cooling guy never even showed up.

Now that it is Thursday, I had to reschedule my heating and air conditioning appointment.

The HVAC company provided an explanation for why they couldn’t come out on Tuesday and said they would come out on Thursday instead. On Thursday at 2:00 p.m., they were scheduled to arrive here. Considering that it is now 3:00 p.m. and I have yet to hear from the heating and cooling company, I am beginning to believe that things will go exactly as they did on Tuesday and that they won’t show up at all. Why can’t the heating and air conditioning company just show up and do their job and why are they always so late? Why do they find that so challenging? I really need to have my heating and cooling system inspected and serviced so that I won’t have to worry about any problems. But if the HVAC technician would just come out, this would be much simpler. Eventually, 3:30 p.m. I called them, and the HVAC technician informed me that he was running behind schedule due to a challenging repair that he was still working on with another client. He finally shows up at my house at 4:45, where he then works for an additional two hours on simple heating and cooling repairs that would have taken a few other air conditioning specialists I’ve had out here only 45 minutes to complete. I believe I will choose a new heating and air conditioning company.



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