When I had my oil furnace tested, I was assuming my repair & repair agreement was going to cover the cost of the service.
Had I known I was going to need to pay for the repair even with the agreement, I would have saved my money & not obtained the repair agreement.
When the Heating & A/C specialist arrived to do the service, I showed him my repair agreement & wanted to make sure the servicing was included. She said it included the repair & tested the oil furnace. When she was getting ready to go home, she brought the report to myself and others & discussed what all she had to do. She then provided myself and others a bill for the parts & labor. I was a bit exasperated & asked if she was sure this was the way the repair agreement worked, because I was under the impression everything was included. Before she left, I called the Heating & A/C company & questioned the cost of the work & parts. The lady who answered the phone told myself and others I was only responsible for the cost of the parts. The repair repair & work while in the repair was free. They asked to speak to the Heating & A/C specialist & must have told him how the agreement works, because she hung up & apologized, then provided myself and others a modern bill with work marked as no charge. I thought long & difficult before I obtained the repair agreement for my Heating & A/C system, because the price was a bit more than I expected, but I saved more than I spent on just the first visit.