When my cousin told me about this good Heating plus A/C service system he had with his local Heating plus A/C company, it sounded lovely.
He said he got priority scheduling plus it was easy to schedule with the company app.
So I ended up calling this Heating plus A/C company plus I decided to enroll into this contract to see how their service was. I thought they would automatically arrange the appointments for me however nobody called me up. Then, I quickly got something in the mail from the Heating plus A/C company saying that I failed to schedule the last appointment plus they slapped me with a fee for not doing so. I called them up to complain plus the Heating plus A/C worker told me that unluckyly, it’s written in the contract that there was a fee for failing to arrange the next appointment. This seemed genuinely ridiculous, especially the cost of the fee. I asked them why in the world didn’t they call me up plus they said I could either call them to set the appointments or schedule them really on the company app. I didn’t have the company app plus I thought they should be calling me up since I was enrolled in this service contract. I missed scheduling the appointments a couple of times plus it reminded me of the feeling you get when you get overdraft fees with your bank. It’s such a deranged thing. After that first year of using their service contract, I laughed in their faces when they asked if I wanted to renew for another year! What a joke!