My neighbor works for an HVAC repair service.
- We were sitting outside one night talking about nothing in particular and Jack mentioned tune-ups for the HVAC unit.
I didn’t know anything at all about tune-ups at the time, so I was surprised when Jack made it sound like this service was something I should have been doing all along. He offered to perform a tune-up on the heat pump and air conditioner free of charge. I thought that sounded like an awesome deal from my neighbor. The tune-up was supposed to help that machine, but it broke down a couple of weeks after the neighbor completed the service. I couldn’t reach Jack on the phone when the problem occurred. When I finally reached him, he offered to come to the house, but I had already contacted the other repair service to take care of the problem. The repair service did not have very good news for me. He claimed that it was time for me to replace the heat pump. I told them about the service that my neighbor had performed. Thankfully, the guy claimed that was probably nothing that would have helped or hindered the problem. He did confirm that routine maintenance and tune ups are a wonderful way to keep problems from occurring year after year and recommended service on the next system that I purchase. I thanked the guy for the helpful advice even though it was honestly too little and too late. I decided to get another opinion before I made any more changes on the heat pump and air conditioner.