It seems like it’s hard to find good HVAC professionals, at least in the area where I live. We don’t actually have a lot of options, there are only 4 HVAC companies around us and the one with the best reviews is the one that is furthest from us. They actually charge a travel fee when they come to our home. I’ve read many of their reviews and all places have complaints from different local customers. They all have good reviews as well, they are all mixed depending on the people and their experience. I’ve read about professionals being caught drinking on the job or smoking marijuana. I’ve always read about professionals going above and beyond to make sure the customers were happy with working heating and cooling equipment. Well, the last guy we had over to take care of a UV air purification system installation was disappointing. I thought there was something wrong with the guy as soon as he came inside our house. I thought he was high off marijuana or something like one of the reviews I had read, but I didn’t smell anything funny. Anyway, about an hour into the installation, I went to go check on the guy and he was sleeping on the floor with his tools scattered around! I woke him up to make sure he was okay and he said he was alright. I wasn’t so sure, but he insisted that he would finish the air purification installation. He finished about 3 hours later after I caught him sleeping again a few times, but he did get the job done technically… I do appreciate that the air purification system works, but these professionals should not be falling asleep on the job!