My supervisor had been grooming me to take over his position for months as he transitioned to a commercial cooling provider, I had been a junior cooling repairman for many and a half years and worked with many professionals in the cooling business, but my director is beneficial and has an admirable grasp of the ever-evolving heating technology.
There is a phrase he would always say, “care for the devices, and they will care for you.” The term made so much sense when advising clients on the importance of regular heating repair.
It was a joy actually working with my supervisor, but before the heating professional left, the boss announced that I would take over at the meeting. Part of my job description involved managing the incoming team of techs. They were a team of seven. I had never handled a group in my work, but there is always a first for everything. Before he left, my director had taken me through months of training on managing a team, the usual challenges, and how to solve them, but when the team put me under, I took them through my expectations, and we planned to work together to provide quality and efficient beach condo services to our clients. Our first job was a heating installation. The homeowner had made the last change to the modern heating equipment. The homeowner now wanted the same quality heating from a different heating brand. I delegated multiple tasks to the team. The latest member would install the digital control component but under my supervision. In no time we had completed installing the quality heating equipment. The heating component would help with indoor comfort.