When I opened my newest office for my interior design company, I wanted it to look as elegant as what my customers expected for their homes.
My first meeting with my clients is to sit down and chat about their wants, needs, and wishes.
I wanted to have at least three leather chairs in my office. These chairs were for my clients, since I had a modern lumbar support chair to go with my glass desk. I found it cumbersome to have a leather chair at my desk. During the first meeting with my clients, I was often getting up and pulling swatch books out of the cupboards, or pictures of designs that I had already created. My customers always wanted to know what I had done in the past, and to see some of the work that put together. A dossier is an important part of any interior designer’s interview. Not only am I interviewing my customers, but they are interviewing me at the same time to see if I fit in with their ideas of a home. That means that the first thing I need to do is make my new clients comfortable. If they have a comfortable leather chair to sit in, it will be easier for them to listen to what I’m saying, look at what I’m showing them, and not be fidgeting while wondering when I am going to get done so they can go home. The new leather chairs will add to the ambience of my office and hopefully make my future clients feel welcome.