Today, the HVAC brothers, John and Mark are finally coming over to look at my air conditioning unit.
- I’m slightly getting a bit of anxiety because I really don’t want to listen to these two at all today.
I just need them to get in, fix my HVAC system, hopefully it’s not pricy and get out. As I waited for them to arrive, I grabbed my book and tried reading to calm myself down a bit. I made it about a few pages until they arrived. I still was a bit nervous though but the job needed to be completed. They inspected my HVAC unit and asked me when I cleaned my air ducts last because they found tons of dust and debris in there. Mark didn’t look too happy which again bothered me. He never has a positive demeanor when it comes to him. John smiled and said hopefully the new air filters that they put in the system will be to working at 100%. Today wasn’t like my past experiences with these two, although Mark didn’t look happy there wasn’t any arguing or major loud noises. It was actually quite pleasant and they seemed like they were getting along. John came to me and said everything is all set and he turned on the air conditioning in my house. I felt that cool breeze rush through the air vents and it was delightful. I asked John if everything was ok with Mark because they were very good to work with today. John, smiling again, just said they have been working on some things to provide better customer service and they take things seriously when it comes to their HVAC company.