My boss hired a current cleaning supplier to clean all of the offices in our building; The old cleaning supplier decided to raise the prices by almost 20% & my boss sent myself and others on an expedition to find someone a bit cheaper, so i spoke with multiple uncommon cleaning companies & my bosses & I decided on this one.
They had the most wonderful rates & all of their staff members had recent drug and background checks.
That was important to my boss, because we are a multimillion-dollar ad company with buyers that appreciate their secrecy. The first time the new cleaning supplier sent a crew to the office, the crew did not wash any of the windows. The windows were easily the greatest parts of the negotiation process when I was looking to book a current maid service, and we have a lot of windows in the offices & they take time to clean, however my bosses were furious & told myself and others to handle the problem. I called the cleaning supplier & learned that they do not include window services in their basic plan. If we wanted them to include cleaning windows, we had to substitute to the Platinum package. The cost for that package was ten percent more than the old cleaning supplier wanted to charge. We honestly should have stuck with the original cleaning business. We were regular with all of the cleaning staff & they did excellent work… Now we’re trapped paying the same price & we are not getting the same high quality service. The old supplier will not come back after my boss found someone else to substitute for them after working in the building for 5 years.