The people I was with and I knew what had to be done to get our HVAC method installed.
My wife was afraid that if she completed the replacement, the warranty on the air conditioning unit & furnace would be voided.
This was a brand new method & the people I was with and I didn’t want to void a warranty before the people I was with and I had the option to find out if it worked. I called the HVAC supplier & asked why the HVAC specialist had not come back to finish the replacement of the air conditioning unit. The furnace needed to be connected to the electrical system, as did the The also had to be vented into the HVAC duct. The lady who answered the PC told myself and others that she was not in the building, but she would contact him & have him give us a PC call. I waited 24 minutes for her PC, but I gained nothing. I called the HVAC supplier again, & I talked to the same woman. She once again said she would contact him & give us a call. Twenty-4 minutes later, I had not gained a PC call. I called the HVAC supplier & told them that if someone did not complete the replacement, I was going to call the BBB & report them. I was also going to call the manufacturer of the HVAC method & report how the people I was with and I were being treated by the HVAC supplier. The people I was with and I had a PC call many minutes later, & our HVAC method replacement was completed. I still made the PC calls to the BBB & to the manufacturer. I’ll call another HVAC supplier to do the service, even if I need to purchase a repair & repair agreement.