He didn't know what he was doing

Last month, I was having some immense concerns with our furnace.

I called the HVAC company and told them about the noises as well as lack of heating.

They said they had no appointment openings for a couple days, but when they had an opening, they would call me back. Every time the phone rang, I ran to answer it. I didn’t want to miss the phone call from the HVAC company. It was nearly a week before I heard anything back from them. They wanted to set up an appointment for the following day. I had no problem taking the appointment. I worked from home because of the pandemic. I could be there at any time when they may have an appointment open. When I finally got an HVAC tech to our house, he took a single look at the furnace and he told me it would only take a little while to get the furnace repaired. Three hours later, he was still working on the furnace and he wouldn’t even tell me what was wrong with it. I went downstairs to see if there was something I could do to help and I saw that he was kneeling on a tote eating his breakfast. I couldn’t help but to stare and wonder why the job was not completed yet. I wanted to know what he was doing. He wasn’t now working on the furnace, and it didn’t look like he hadn’t even taken it apart. I called the HVAC company while I was still standing on the stairs. They told me to stay where I was and apologized and sent out another HVAC professional to service the furnace.

HVAC business

Leave a Reply

Your email address will not be published. Required fields are marked *