It didn’t take us long being there as we already thought we knew the issue at hand, which we did and we replaced the air filters within 20 minutes.
Today’s schedule, first things first, Mrs. Andersons’s house. She called a few days back saying she has been encountering some issues with her air conditioning system. I guess what she says is that the air conditioning works when it wants to and other times it doesn’t. My brother said it’s probably her air filters and they need to be checked. Unfortunately, our schedule was pretty full for the week and she had to wait a couple of days. I tried explaining it to her on the phone and what she can do if she wanted to but she was a bit frantic and didn’t want to inspect her air filters. This is fine with us but she just had to understand we didn’t have the time at the moment. When we arrived at Mrs. Anderson’s house you could tell she wasn’t all there and was a little nervous seeing us. I’m guessing she is one of the people that see us argue a lot. It’s not very healthy but I was sure after today’s experience she will see a different John and Mark. It didn’t take us long being there as we already thought we knew the issue at hand, which we did and we replaced the air filters within 20 minutes. I met up with Mrs. Anderson to turn on the air conditioning and you felt the cool breeze rush through her house. I could see the excitement on her face and before we left she asked about us, especially Mark. I said things are moving in a better direction and we take things seriously in our HVAC business.
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