Last week, I called the HVAC company.
I wanted to have the air conditioning unit serviced.
They gave me a date and time, and reminded me they had a three-hour window for arrival. I knew all about the three-hour window. I just wanted to make sure I knew the date so I could give a heads-up to my boss. Since the time was late morning, I was going to take a full-day off for personal time. On the day the HVAC technician was to arrive, I was cleaning my house. He got there shortly after the arrival time. I watched the HVAC service van pull into my driveway and was heading to the door when I heard two doors closed. I looked outside and saw two HVAC technicians getting out of the service van. I knew how expensive it was to have one HVAC technician come to the house, and there was no way I was going to pay for two of them. They had better have a good reason for sending two men, or I was going to throw a hissy fit. When the HVAC technician came to the door; he showed me his HVAC ID badge. I looked at the younger man standing behind him. The older man introduced him and said he was an apprentice. They brought him along to do the air conditioning unit service, and all the older HVAC technician had to do was watch him to make sure the HVAC technician did it right. I smiled, but asked who I was supposed to pay? He said I only paid for one HVAC technician, but I was lucky and got two.