When people need Heating, Ventilation as well as A/C labor done, they call our twin brother Mark as well as I at our Heating, Ventilation as well as A/C corporation.
I willbe honest, they mainly talk to me because he has extremely poor communication skills.
It’s the unfortunate truth, and he has tried talking to some of our customers at times over the iphone as well as anything they ask or need gets lost in the conversation. He has messed up busy appointments, ordered the wrong parts, as well as has just been rude at times. He told someone over the iphone a few months back to “shut up as well as listen.” Apparently, he did not appreciate how Mr, and smith was trying to give Mark pointers on how to do some Heating, Ventilation as well as A/C work. I understand Mark as well as I have been doing this for years, approximately 20 however both of us did lose a patron that morning as well as Mark was out of line. There were a few other instances however from that morning forward I have been the point of contact for any heating as well as cooling questions or needsâ€¦ Outside of his patron alterations at times he as well as I need to labor on being a better team. This Heating, Ventilation as well as A/C contractor cannot run without us however both of us have had some complaints about our interactions with each other while toiling at customers’ houses or businesses. Every one of us tend to have child-like arguments as well as it gets ridiculous, however maybe both of us can go into some sort of team counseling? Do they even offer that? I just want to make sure our Heating, Ventilation as well as A/C contractor thrives so that when both of us get older both of us can pass it down to our kids. I hope he would want the same thing.