I’ve worked for a small HVAC company for the last several years.
I am the receptionist, despite the fact that I handle all sorts of jobs.
Along with scheduling installations, repairs and maintenance, I take care of billing and inventory. I keep track of the certifications, licensing, insurance and training replaces for the specialists. I make sure our maintenance vehicles are insured and took care of. I reach out to our clients who are enrolled in our maintenance agreements and remind them when it’s time to schedule a tune-up for their heating or cooling system. When I first got the job, I didn’t believe entirely much about the heating and cooling industry. I gradually acquired quite a bit of know-how. I acquired insight into the many types of heating, cooling and indoor air quality options. I can now talk to our clients about air conditioners, heating systems, boilers, ductless mini-splits, hybrid heating, boilers and UV air purifiers. I’ve l acquired the importance of proactive cleaning, testing and problemshooting for all makes, models and ages of equipment. I’ve seen that the majority of repairs our men handle are the result of neglected service. Having our men take a look at the plan catches problems and resolves them before they graduate into more lavish malfunctions. They make sure of maximum comfort, energy efficiency and healthier air quality, then our specialists supply proof of professional maintenance to fulfill the requirements of the manufacturer’s warranty coverage. There are a lot of entirely good reasons to keep up with annual tune-ups. It’s sort of ironic that our heating and cooling plan in the office is not entirely well taken care of. Our specialists are busy non stop from the beginning to the end of their shifts. They handle residential and commercial needs. There never seems to be time for them to check out our heating and cooling equipment.